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Capec-412 Detail
Pretexting via Customer Service
Detailed Social Engineering Social Engineering Typical Severity: Low
Parents: 407
An adversary engages in pretexting behavior, assuming the role of someone who works for Customer Service, to solicit information from target persons, or manipulate the target into performing an action that serves the adversary's interests. One example of a scenario such as this would be to call an individual, articulate your false affiliation with a credit card company, and then attempt to get the individual to verify their credit card number.
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| External ID | Source | Link | Description |
|---|---|---|---|
| CAPEC-412 | capec | https://capec.mitre.org/data/definitions/412.html | |
| REF-348 | reference_from_CAPEC | http://www.social-engineer.org | The Official Social Engineering Portal, Social-Engineer.org, Tick Tock Computers, LLC |
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